Conflict Resolution and Analysis Graduate Certificate

The graduate certificate in Conflict Resolution and Analysis provides a deeper understanding of the origins and root causes of conflict. Conflict is rampant in society, ranging from personal and workplace conflicts to global conflicts. Students will learn strategies for managing and resolving interpersonal and community conflicts, which are essential in the community and workplace. This certificate will be attractive to students planning to attend law school, legal professionals, social workers, law enforcement, business professionals, and those in education, to name a few.

Total Credit Hours Required: 15 Credit Hours

Please note: Conflict Resolution and Analysis Graduate Certificate may be completed online, although not all elective options or program prerequisites may be offered online. Newly admitted students choosing to complete this program exclusively via UCF online classes may enroll with a reduction in campus-based fees.

This program is not open to international students. If you have questions, please consult UCF Global at 407-823-2337.

International students (F or J visa) are required to enroll in a full-time course load of 9 credit hours during the fall and spring semesters. Only 3 of the 9 credit hours may be taken in a completely online format. For a detailed listing of enrollment requirements for international students, please visit UCF Global. If you have questions, please consult UCF Global at 407-823-2337.

UCF is not authorized to provide online courses or instruction to students in some states. Refer to State Restrictions for current information

Program Prerequisites

Students need an undergraduate overall minimum GPA of 2.5.

Degree Requirements

Required Courses

6 Total Credits

• Complete the following:
  • PLA6247 - Conflict Resolution Theory (3)
  • PLA6515 - Understanding Human Behavior and Conflict (3)

Electives

6 Total Credits

• Complete at least 2 of the following:
  • COM6046 - Interpersonal Communication (3)
  • COM6047 - Interpersonal Support in the Workplace (3)
  • COM6145 - Organizational Communication (3)
  • COM6463 - Studies in Intercultural Communication (3)
  • COM6467 - Studies in Persuasion (3)
  • COM6468 - Communication and Conflict (3)
  • MAN6448 - Conflict Resolution and Negotiation (3)
  • PAD6439 - Leadership in Public Service (3)
  • PLA6245 - Advanced Applied Negotiation and Conflict Resolution (3)

Required Practicum Experience

3 Total Credits

• Students must complete the two required courses (PLA 6247 and PLA 6515) before enrolling in the practicum experience course (PLA 6246). In addition, PLA 6246 must be taken in the last semester.

Course

3 Total Credits

• Complete the following:
  • PLA6246 - Advanced Mediation and Conflict Resolution (3)

Grand Total Credits: 15

Minimum grades of B- required in each class used to satisfy the certificate and overall GPA of 3.0 required to graduate from the certificate program.