Faculty and staff will be invited via email to take the survey hosted on ModernThink’s secure website. The survey is available for two weeks and may be extended depending on the response rate.
You will be asked to enter a username and password, which will be provided in an e-mail invitation sent to you directly by ModernThink.
You may take the survey at any time, 24 hours a day, 7 days a week, from work or from home. Internet access is required.
Your answers will be stored each time you select the SAVE & CONTINUE button at the bottom of a survey page. If you get interrupted, you can come back to the survey. You will need to log on to the ModernThink survey site to re-access the survey. To protect your confidentiality, you will not be able to access the survey after you click the SUBMIT button on the last page of the survey.
For technical questions or problems with the survey site please contact ModernThink at (888) 684-4658 or surveys@modernthink.com, M-F 9:00 a.m.-5:00 p.m. EST. After hours, leave a message and your call will be returned as promptly as possible.
The online survey should take approximately 15 – 18 minutes to complete. If you are unable to complete the survey after you begin, you will have the option to save your responses and access them later.
The survey consists of statements that faculty and staff respond to using a five-point agreement scale (Strongly Agree, Agree, Sometimes Agree/Sometimes Disagree, Disagree, Strongly Disagree). Additionally, there is a Not Applicable response option. The survey instrument also includes item benefits satisfaction component and open-ended questions.