AI Can Threaten Your Personal Identity — But it Doesn’t Have to
The rise of workplace artificial intelligence is shaking some workers’ confidence in who they are. But this worry isn’t insurmountable. When Jessica’s boss recently asked whether the company she works for should be using artificial intelligence tools, she quietly panicked. Yet for Jessica, and others like her, the real threat of AI is a personal – even existential – one. Along with feeling personally out to sea, she worries about her workplace value – that her professional identity will no longer be important. She’s also fearful about what she’ll do – and, ultimately, whom she’ll be – if her job as a writer is eliminated. This, says Mindy Shoss, a professor of organizational psychology at the University of Central Florida, is understandable – and that plenty of people can relate to the feeing. “The crux of a lot of AI anxiety is about identity. Work fulfils many different identity functions,” she says. “Yes, it gives us income, but it also gives us a sense of self-worth and belonging and opportunities to develop new skills, and meaningfulness in life. When our work is threatened, all these other things get threatened with it.” Job threats aside, Shoss says the uncertainty alone is enough to cause concern. “Anxiety comes from the unknown,” she says. “The development of AI is happening so quickly that it’s really hard to keep up with. There’s so much unknown right now, and so much speculation about what AI can do, will do, might do. It’s very understandable and appropriate that people are experiencing some anxiety.”
BBC