FAQs

In early March, the Office of Research identified and approved researchers who could continue to have limited access to their labs. However, in response to the “stay at home” order, the list will be further reduced to only allow access to personnel critical to maintaining facility operations. Those individuals will be selected by their college deans or directors and approved by the Vice President of Research. More information will be forthcoming.

Yes, as long as the supplies are for the entire office’s use, they are allowable to purchase with education and general funds.

Most of the onboarding paperwork does not need to be completed in person EXCEPT the I-9 (Employment Eligibility Verification form) and the Loyalty Oath-Rights to Inventions form.

• For employees recruited through PageUp, the individual can complete most of the tasks via the Knights Welcome Center.
• For employees not recruited through PageUp, the hiring department can email them the forms that need to be completed and the employee can scan them back to the department.

Yes. Even though UCF announced that most employees are asked to work remotely, some jobs must be performed on site. Not every position is suitable for working remotely due to specific job duties that cannot be performed at home or operating requirements of the unit.

You should talk to your supervisor about whether some or all of your job responsibilities can be performed remotely, and if so, submit a COVID-19 Emergency Remote Work Agreement. You may begin remote work as soon as your department has approved your remote work plan and submitted this form to HR. If you are faculty member and have already been teaching online, you do not need to file the Emergency Remote Work Agreement.

The thesis/dissertation final submission deadline is now April 22, 2020. Should students have questions related to format review and final submission, please contact editor@ucf.edu.

Services for faculty are conveniently located at https://library.ucf.edu/services/services-for-faculty/. Many of these links are self-help guides, and some require contact with a librarian subject liaison. Librarians will respond as quickly as possible to any email requests.

Visit this webpage for more information about the library’s resources during this time.

On March 19, UCF was informed that a student has tested positive for COVID-19. He has not been to campus since March 9 and is recovering away from UCF. UCF sends our thoughts and best wishes for good health.

UCF has been in touch with the student’s roommates, classmates and faculty members and asked them to be especially mindful of their personal health.

UCF also learned that a military contractor who works at the Partnership IV Building in the Central Florida Research Park adjacent to the main campus has tested positive for the coronavirus. While a small number of UCF Institute for Simulation and Training employees work in the same building, they aren’t believed to have come into contact with the military contractor.

All course content will be delivered in Webcourses@UCF, even synchronous content facilitated through Zoom. To notify students of any changes, you may consider posting updates in the Announcements tool, updating the syllabus, or sending communications via Webcourses@UCF.

Residents Still on Campus With No Summer Agreement

Residents physically remaining on campus with no summer agreement need to vacate their room by 6 p.m. Wednesday, March 25, unless they are granted an exemption. These residents should visit the Housing Portal in myUCF to sign up for an appointment time and follow the move out instructions below.

Residents Still on Campus With Summer Agreements

Residents physically remaining on campus with a summer agreement still need to vacate their room by 6 p.m. Wednesday, March 25, unless they are granted an exception. These residents should visit the Housing Portal in myUCF to sign up for an appointment time and follow the move out instructions below.

At this time, Housing does not know the status of residents’ ability to return for campus for the summer. They are encouraged to use their best judgement on whether to take all belongings, especially if it could be a hardship to get them at a later date.

Instructions for move out

Exceptions for Extenuating Circumstances
We are working quickly to review requests for exemptions also submitted through the Housing Portal for international students unable to travel, residents without permanent housing and those with other hardships. Please know these are being handled on a case-by-case basis. More information will be shared as soon as possible, and residents requesting exceptions should stay tuned to their email.

This is only for residents who haven’t already left campus. Residents that are not physically on campus at this time will receive instructions about completing their move out at a different time. Do not return until you receive instructions from us.

No Travel Approval Petitions will be approved at this time.

UCF Global is closely monitoring all students and faculty who are studying or working abroad. And they’ll be communicating with our students about best steps to take to maintain your safety.

COVID-19 symptoms are generally flu-like and include fever, cough, runny nose and difficulty breathing. Symptoms are thought to appear within two to 14 days after exposure, and a person can be contagious but not symptomatic. Like seasonal flu, COVID-19 infection in humans can vary in severity from mild to severe. When severe, pneumonia, respiratory failure and even death are possible.

Charter Communications will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. For more information, read Charter’s press release here.

Remote work is a work arrangement in which some, or all, of the work is performed from home or another off-site location. In general, regular office hours are worked and deviations from that schedule require supervisor approval.

All presently employed tenure-earning faculty who will apply for tenure during or after the 2020-2021 academic year are eligible. If you are currently scheduled to submit your tenure dossier in August 2020, you are eligible.

Those excluded from this opportunity are faculty members who have already been considered for tenure this academic year (that is, those who submitted their dossier in fall 2019, and those tenure-track faculty who will begin their employment with UCF on or after April 1, 2020).

With new cases of COVID-19 confirmed in Florida every day, this decision prioritizes the safety and well-being of our campus community members – many of whom have traveled during spring break. It also aligns with guidance from the Florida Board of Governors and the steps all public universities in Florida are taking.

UCF will issue dining membership refunds to eligible students who are no longer on campus and have discontinued use of their dining membership.

Eligible students will receive a prorated refund based on the unused portion of their dining membership for the spring 2020 semester beginning March 16, 2020. The refund will also include unused spring dining dollars.

• For students who have been approved to stay on campus, dining memberships will remain active.
• For students who did not return to campus on or after Monday, March 16, a partial dining membership refund will be issued. The refund will be calculated by adding the prorated amount of unused meals after March 16, plus the total amount of unused spring dining dollars.
• For students who returned to campus on or after Monday, March 16, but subsequently left campus early due to COVID-19, a partial refund will be issued. The refund will be calculated by adding the prorated amount of unused meals from the last date of use after March 16, plus the total amount of unused spring dining dollars.

Find out more about dining membership refunds.

UCF – like all other state universities – will not be hosting in-person commencement ceremonies this spring, but we have continued to explore alternative ways of celebrating this important milestone. We will be organizing a virtual commencement for our spring graduates. Details are being worked out and will be shared soon.

Additionally, we are looking at ways to recognize this semester’s graduates at a special rescheduled ceremony later this year. More information on that will come later.

Temporary transition to online classes will not negatively impact the F-1 or J-1 status of international students. If you have specific concerns regarding your status, please call UCF Global at 407-823-2337 to speak with an immigration advisor.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus.

Yes, if you decide it is in the university’s and traveler’s best interest you can revoke permission for your employees to travel. Please include travelfa@ucf.edu on any revocation of travel and we will monitor for any attempt at reimbursement for the traveler. 

In early March, the Office of Research had identified and approved researchers who could continue to have limited access to their labs. However, in response to the “stay at home” order, the list will be further reduced to only allow access to personnel critical to maintaining facility operations. Those individuals will be selected by their college deans or directors and approved by the Vice President of Research. More information will be forthcoming.

Yes, you may request a refund for your cap and gown at www.herffjones.com/collegereturns.

Students who receive their cap and gown shipped to their home address will also receive a return shipping label. You will just need to place your rental items in the box that it was shipped to you in, seal it up, place the return label on it and drop the package off at any local FedEx drop off.

• Bachelor students will need to return their gown.
• Masters students will need to return the gown and hood.
• Doctoral students will need to return the gown, tam and hood.

For all other questions or concerns, please contact your Herff Jones Representative by calling 904-641-4060 or emailing SteveSmithAssociates@herffjones.com

Yes. As long as you remain enrolled in your classes and are actively engaged in your Spring 2020 online coursework your SEVIS record will remain active. You may take the remainder of your Spring 2020 classes online without any negative impact for your F-1 or J-1 status.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

Yes, you may be asked to work more hours or different hours than normal, especially if your position is critical to university operation or the university is short staffed as a result of the COVID-19 outbreak. We will attempt to provide advance notice if possible.

COVID-19 is spreading rapidly across the globe, and that reality is something we all must be conscious of.

Based on the information the Department of Health shared with UCF on March 19, it is unlikely that members of the UCF community who haven’t yet experienced flu-like symptoms of their own will start to if they crossed paths with our ill student.

The incubation period of COVID-19 is 14 days, which means that is the period in which those exposed to the virus are contagious and pose a risk to others. Because our student has not been on campus since at least March 9, we are close to the end of that 14-day window.

Since January, UCF has been working to diligently prepare and plan for the university’s response to COVID-19. These preparations include providing instructional resources and encouragement to faculty members.

Over 98% of the UCF Libraries’ journal subscriptions are full text and searchable online. More than 500 online databases cover all major subject disciplines. These resources are available at: https://library.ucf.edu/find/articles/

All online library information resources are available to the UCF community regardless of which location (such as the Rosen College Library, The Curriculum Materials Center, the UCF Downtown Campus Library, and UCF Connect locations) a student or faculty member uses.

Visit this webpage for more information about the library’s resources during this time.

There are several resources to help faculty with this transition.

1. Review the new “Keep Teaching” website (https://dl.ucf.edu/keepteaching), which offers options to help you move courses online as simply as possible. Resources include self-paced training on online course essentials.

• Watch the “Getting Started” workshop video. A recorded session will be available on the “Keep Teaching” website before the end of this week. If it is not posted when you access Keep Teaching, please continue checking as the site is periodically updated.

2. Consider joining additional workshops next week that will allow faculty to ask questions. While these sessions will be offered live at the Faculty Multimedia Center (Main Campus, CB1-202), faculty are encouraged to follow social distancing guidelines and attend remotely:

— Tuesday, March 17, 3-4 p.m.

— Wednesday, March 18, 2-3 p.m.

— Thursday, March 19, 10-11 a.m.

— Friday, March 20, 2-3 p.m.

No registration is required. Each workshop will be live-streamed on the “Keep Teaching” website (https://digitallearning.ucf.edu/newsroom/keepteaching/) and recorded for review. Additional workshops will be scheduled as needed.

3. Consider “open lab” assistance. The Webcourses@UCF support team will be on-site in the Faculty Multimedia Center (CB1-202) for individual walk-in support this week and next. For remote support sessions, please set an appointment via https://cdl.ucf.edu/support/webcourses.

Student Accessibility Services is in direct communication with your faculty members and is advising on methods for providing reasonable accommodations. As SAS explores options and assesses possibilities with faculty, they and students are welcome to contact sas@ucf.edu or call 407-823-2371.

The College of Graduate Studies will temporarily accept electronic versions of the thesis and dissertation forms with electronic signatures. Unless otherwise specified by the committee chair, the candidate is responsible for obtaining signatures on approval forms from the committee members. Approval forms can be accessed through the thesis and dissertation services website. Please submit signed approval forms to editor@ucf.edu.

We will not be handing out hand sanitizers, but there are 150 hand sanitizer stations strategically located around campus for anyone to use.

Submit the request to your chair/director (or dean if there are no departments/schools in the college) using the tenure clock extension COVID-19 form. A recommendation is made to the dean, who forwards a recommendation to Faculty Excellence. The extension is issued by Faculty Excellence. It is understood that such requests will be presumptively approved.

Out of an abundance of caution, UCF has canceled all faculty-led trips, international exchanges and participation in partner programs for students and faculty and staff members for the spring and summer semesters.

It is up to the traveler to make this determination. Insurance does not cover preventative medical evacuation, so costs associated with changing travel arrangements will not be reimbursed.

UCF will make every effort to issue the available refunds beginning Thursday April 9, following the posting of the credit. Please understand that this may take some time, given the current state of campus operations and demands on personnel time to address emergency issues associated with the pandemic.

Find out more about dining membership refunds.

Residents who have not returned to UCF since spring break will receive instructions about completing their move out in the coming weeks. Their belongings are safe, and no new residents will be moved into their spaces.

At this time, public health officials are advising against any non-essential travel, so residents should not be coming to campus to move out of residence halls. Move out for these residents will be scheduled at a time when risks associated with the further spread of COVID-19 are minimized.

Remote work is easiest to implement for jobs or tasks that require reading, writing, research, working with data and talking on the phone. In general, and at leadership’s discretion, a job is suited to remote working if the job or some components of it can be done off-site without disruption to the flow of work and communication.

Yes. As long as you remain enrolled in your classes and are actively engaged in your Spring 2020 online coursework your SEVIS record will remain active even if you are outside of the United States. To maintain an active SEVIS record students must return to the United States within five months.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

UCF is advocating on behalf of our students who reside off campus. Ultimately, any decisions about refunds will be up to individual off-campus properties and management companies.

Yes. A year will be added to the adjusted time period following the previous extension.

As of March 18, all teaching and most university operations went remote. Candidates should contact their committee chair to arrange for the thesis or dissertation defense remotely. Zoom, Skype and Teams are all options available to the committee. This is a temporary procedure while the campus is on remote status.

COVID-19 has been declared as a global pandemic by the World Health Organization, and global travel is restricted. Everyone is expected to monitor their health, limit interactions with others, and upon showing symptoms, immediately self-isolate and contact their health care provider.

Any faculty and staff members or students returning from a country that has a CDC Level 3 Travel Health Notice, which now includes almost all of Europe, should not come to campus and must self-quarantine for 14 days upon return. Employees who have to self-quarantine should reach out to their supervisors to discuss possible telecommuting options. Personal domestic and international travel by all students and employees is strongly discouraged during this unique time in an effort to best protect you and those around you.

At UCF, anyone with additional questions may call UCF Student Health Services at 407-823-2509.

COVID-19 remains dynamic, and travel advisories are subject to change. Travelers should closely monitor travel information from the CDC: cdc.gov/coronavirus/2019-ncov/travelers/index.html.

Students can choose course by course.

If your conference is canceled, follow the refund procedures that the conference communicates to you. For airfare, each airline is unique in their offerings. If travel was booked through Concur, we recommend you contact UCF’s dedicated Concur staff at 855-967-2818. If you booked airfare directly through an airline, or other travel booking agent, please contact them to assess your options.

On-campus students who feel ill should call Student Health Services at 407-823-2509.

As these individuals must self-quarantine for at least 14 days per CDC guidance, you will need to push their hire date back by 14 days and then schedule an appointment with the new hire to complete the I-9 form.

COVID-19 is a serious global pandemic, and at this time everyone everywhere should be monitoring their symptoms.

UCF is sharing information about preventing the spread of respiratory viruses such as COVID-19 here: ucf.edu/safety/coronavirus/#prevention. It’s also important to practice social distancing, which means avoiding mass gatherings and settings with large numbers of people and maintaining distance from others when possible.

UCF is moving to remote instruction effective Monday, March 16. Classes that are already online will continue Monday. All other classes will be ready for online instruction by Wednesday, March 18.

It is not uncommon to require employees in positions needing in-person contact/customer service or that rely upon specific equipment or supplies to work on site. Management and/or supervisory roles may be excluded from consideration for remote working arrangements unless a department finds such an arrangement practical in meeting job responsibilities. Some jobs that may not seem appropriate at first may be modified, with your college or division HR lead’s approval so that employees can work remotely.

Contact Webcourses@UCF Support for any questions about Webcourses@UCF, Panopto, Zoom, Materia, or Obojobo.

Based on discussion with providers, treatment will not be denied because it is related to COVID-19. Similar to a broken bone, if medical treatment is needed, individuals should proceed to the nearest health facility with the insurance card provided during registration with UCF Global.

We’ve heard from students who’ve requested a pass-fail grading option because of this semester’s significant disruptions and worked with academic and faculty leaders across campus to best support students during this difficult time. We’ve also heard from many who are concerned about not receiving a letter grade for their work.

That’s why students will have the option to select – for each of their Spring 2020 courses – whether they would like a satisfactory or unsatisfactory grade or a letter grade. This option will be available for students in most undergraduate and graduate programs, except medical students.

Details are still being finalized, but we want you to know that most of you will be able to make this choice. There are important factors to consider when making this decision, and we’ll soon be sharing that and more information about how and when you can select your grading preference.

Ultimately, we hope giving you this option will help ease some of the academic stress you’ve faced with the transition to remote learning.

Yes. As testing becomes more widely available across the country, the number of positive cases everywhere will grow.

Yes, your supervisor has the authority to cancel any pre-approved leave request, especially in circumstances where there are serious staffing shortages as a result of illness. Your leave can also be cancelled if you have been designated as essential personnel due to the nature of your job responsibilities. The term “essential” is the same as “emergency” referenced in the UCF policies.

• If you have any changes for contacts in your labs, update your emergency information with EHS through the EHSA Login tab (https://ehs.ucf.edu/).
• Identify who is essential personnel in your lab.
• Identify procedures and processes that require regular personnel attention.
• Assess and prioritize critical laboratory activities.
• Identify any research experiments that can be ramped down, curtailed, or delayed.
• Ensure that you have access to contact information for your critical staff.
• Cross-train research staff to fill in for others who may be out sick or unable to come to work.
• Maintain a sufficient inventory of critical supplies that may be impacted by global shipping delays.

This is a personal decision that is up to the traveler. If a qualified health facility is available where the traveler is located and the traveler decides not to take advantage of those services, costs will not be reimbursed for travel or medical costs.

Yes. A year will be added to your original dossier submission date. You will still be able to request a withdrawal of some or all of your tenure credit per regulation 3.015 if you would like to do so at a later date.

The College of Graduate Studies is working to move required integrity training workshops to an online format so students can still meet their requirements. More information about the workshops will be posted as they are scheduled. Check the Pathways to Success website for updates.

UCF is committed to the safety of all their Knights. UCF remains in regular contact with local, state and federal health agencies, and we’ll continue to share precautionary measures and other updates.

The website ucf.edu/safety/coronavirus will be regularly updated with the latest information. You can also follow @UCF and @UCFPolice on social media and download the UCF Mobile App for updates.

A plan to refund housing costs was unanimously approved on March 26 by UCF’s Board of Trustees in light of the unprecedented need to ask students not to return to campus to prevent the spread of COVID-19.

Refunds will go to students with leases in the Apollo, Libra, Lake Claire, Nike, Hercules and Neptune communities, as well as Towers, NorthView, UnionWest and Rosen housing. The refunds will include students’ housing costs from late March through April 28, the end of the spring semester.

Refunds will be processed beginning the week of March 29.

If housing costs were paid with a credit card, the refund will go back on the credit card. If not, refunds will be posted in eligible students’ accounts and will be shown in myUCF. Most students have their student account linked to a bank through direct deposit. Students who do not have direct deposit are encouraged to sign up by logging in to myUCF, clicking Student Accounts, and clicking Direct Deposit.

Students who haven’t set up direct deposit before refunds are posted will have checks sent to their mailing address on file with UCF. Students are encouraged to verify the address on file is correct, and to update it if it’s not. Verify or update your mailing address by logging in to myUCF, clicking Student Accounts, clicking Student Center, and reviewing the Personal Information section.

Any unpaid charges owed to the university will be deducted from students’ refunds.

Remote instruction began on March 16. Students should practice social distancing as much as possible at this time and not return to campus.

That is your choice as a faculty member. If you choose to stream your lectures synchronously to students, we recommend that you use Zoom. If you are already using tools such as Conferences or Panopto, you may continue to do so. Alternatively, you can use one of those tools to record a lecture in advance and provide a recording for students to watch later. For large courses, we recommend recording your lectures so that students may watch them asynchronously.

The Loyalty Oath-Rights to Inventions Form must be notarized. As a notary for your department, you must witness the individual’s signature of the form in your presence in order for you to notarize the document. As an alternative, you can instruct the new hire to have the Loyalty Oath-Rights to Inventions form notarized by a notary outside of UCF. However, the external notary is still required to have the individual to sign the form in front of them.

Due to the emergency stay at home order for Orange County, the loyalty oath forms will not be able to be notarized. During this time, we will accept a signed form by the employee without notarization. However, once regular operations resume, the form will need to be signed again in front of a notary and then notarized. HR-Records will be contacting departments for the updated notarized form after normal operations resume.

No. Risks associated with traveling are borne by individual departments/projects. 

Remote work works best when employees and supervisors communicate clearly about expectations. The following checklist will help you establish a foundation for effective remote working, continued productivity, and service to the University community.

1. Review technology needs and resources.

Identify technology tools employees use in their daily work and determine whether the resources will be accessible when working from home. Also, ensure employees know how to access the appropriate technical support, should they need assistance.

• • Confirm that employees know how to set up call forwarding and how to access their voicemail from home, if available. The UCF Cell Phone Policy may apply.
  • Determine which platform(s) you will use to communicate as a team, clarify expectations for online availability and confirm everyone has access to the technology tool(s). UCF employees have free access to Skype for Business, Zoom, Microsoft Teams and your department may have additional tools or resources.
  • Ensure alternative worksite safety.

2. Review work schedules.

Remote working can be confused with flex work. Be clear about your expectations with employees for maintaining their current work schedule or if you are open to flexible scheduling based on employee needs.

• • For employees who are eligible for overtime, certain activities — such as travel to and from required meetings that occur during scheduled work time — are included as hours worked.
  • OPS employees should continue to work, as long as there is work available, as agreed to by department/college head and HR lead. Timesheets or LAPERS will be managed through email as attachments to ensure employees will be paid for their remote work leave and hours worked. Submit LAPERs and timesheets to your supervisor and payroll processor.

3. Draft a work plan.

Review the questions below with employees and work through answers together.

• • What routine responsibilities/tasks cannot be fulfilled while working remotely and how will it impact operations or other people? What are ways to reduce any identified impacts?
  • Are there cross-training opportunities to identify backup employees who can do critical work within or between departments? Plan for employee absences.
  • What key processes have been identified for each area/or department? Will there be specific platform access necessary to fulfill these processes?
  • What routine responsibilities/tasks require regular communication and collaboration with others? Proactively contact each other to confirm how you will communicate while everyone is working remotely.
  • Are there critical work activities that are vulnerable to the absence of a small number of key employees?
  • Identify which teams or individuals have limited or no experience with remote work.
  • What training will be necessary for remote work tools and technology?
  • Identify and agree on strategic priorities during this time.
  • Implement a test exercise to test your plan.
  • Oftentimes employees experience fewer interruptions while working remotely. Are there any special projects, tasks, or online training that you can advance while working remotely?
  • What events or meetings are scheduled during the time in which the temporary remote working arrangement is in place? Will they be postponed or canceled, or will they take place using technology?
  • What follow-up should occur due to postponements or cancellations? What circumstances require on-site attendance?
  • Identify employees who may need special requirements or currently have work accommodations, and plan accordingly.
  • Identify employees who will have access to the building, labs, or facilities.
  • Provide resources or the process for technical support.

4. Make a communication and accountability plan.

Supervisors should tell employees how often they should send updates on work plan progress and what those updates should include. Supervisors should also communicate how quickly they expect the employee to respond and the best ways for the employee to contact the supervisor while working remotely. Current performance standards are expected to be maintained by employees.

• • If you normally make daily rounds to visit employees at their desks, you can give them a call during this period. Maintain team meetings and one-to-one check-ins, altering the schedule if needed to accommodate any alternative schedules that have been approved.
  • Conduct regular check-ins. Consider starting each workday with a phone, video, or instant message chat. Your employees will be eager for connection and information during the disruption, and the structure will help everyone create a positive routine. Every other day or weekly check-ins may be fine, so long as you are in contact frequently enough that your employees are in sync with you and/or with one another.
  • Prepare an emergency communication plan. Identify key contacts (with backups), chains of communications for tracking business and employee statuses.

5. Be positive.

A positive attitude and a willingness to trust employees to effectively work remotely is key to making such arrangements successful and productive. Working remotely presents an opportunity for supervisors to become better managers. Instead of focusing on how many hours your employees are working, re-emphasize a focus on measuring results and reaching objectives—regardless of work arrangement. The employee’s completed work product is the indicator of success, rather than direct observation. By focusing on the employee’s work product, supervisors will improve their organizational abilities and their own skill in managing by objectives.

6. Debrief after normal operations resume.

Employees and supervisors should review work plans when work returns to normal, assess progress on the employee’s work plan and prioritize any unresolved or new work that resulted from temporary operational disruption.

If you are able to, continue using the communication methods you have defined in your syllabus. If the communication methods you have defined in the syllabus are not viable during this situation, we advise using the inbox in Webcourses@UCF.

Yes. Of greatest concern is an employee with a fever greater than 100 degrees Fahrenheit and a cough; this employee should definitely be sent home. Other symptoms (difficulty breathing) may also be of concern; the decision to send an employee home who is exhibiting these symptoms, or any others, is to be made on a case-by-case basis.

In addition, advise employees of the basic preventative measures (practice good hygiene, including frequent hand washing, covering your nose and mouth with your sleeve if you cough or sneeze, and avoiding touching your eyes, nose or mouth with your hands) and post prevention and treatment information from the Center for Disease Control (CDC) throughout your work areas. Information is available at https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

Individual departments are working directly with their students to help them find ways to best fulfill their clinical, internship or other requirements so they’re disrupted as little as possible while following the best guidance from health officials. Please refer to your respective college’s announcements for further information.

If you become ill with flu-like symptoms, including fever, cough, sore throat, body aches, runny nose, nausea, or vomiting or diarrhea, contact your primary care physician, who will determine whether testing or treatment is needed. Avoid contact with other people and avoid social gatherings as much as possible to keep from spreading your illness to others.

If you are worried about the possibility, please call UCF Student Health Services at 407-823-2509 and we can share advice or have you seen by one of our practitioners, whatever is in your best interest.

Notify your supervisor that you are ill and will not be able to work.

Stay home. Contact your medical provider, who will help you follow CDC guidelines on what to do next. You should also contact Student Health Services at 407-823-2509.

If you are a UCF employee, contact your supervisor and do not come to work.

Thank you for your patience as we solidified our plans to reimburse charges for the UCF Orientation program for Summer/Fall 2020. First Year Experience will refund the difference in the Orientation costs between the Pegasus and Knightro Experiences since the program is now completely online. Orientation will cost all students $35.00. FTIC students are required to pay $10.00 for the Math Placement Test.

Additionally, First Year Experience will refund the full amount of the guest charge(s) and if it applies to your student’s registration, the charge for on-campus overnight accommodations.

First Year Experience is committed to issuing refunds as quickly as possible. You do not need to contact us for a refund; they will be processed automatically. When a refund is issued, we will send a confirmation email to the student’s email address outlining what charges have been refunded. Please allow 3-7 business days for the charge to return to the account of your original payment method. Your student will have 30 days from the date of their refund confirmation email to dispute any issues with the refund that was received.

For more information, visit https://orientation.ucf.edu/whats_happening/

UCF plans to maintain power and telecommunications functions. UCF is closely working with the Florida Department of Health, the CDC, and other local and national agencies.

Consider installing remote control monitoring devices for critical equipment (-80C freezers, liquid nitrogen storage dewars, incubators). Contact EHS if you need help with these devices at 407-823-6300 or ehs@ucf.edu.

No. The standards specified in your department/school and college governance documents, as well as Regulation 3.015, remain in effect when your tenure review occurs. The department/school and college standards will be applied without prejudice.

Following Board of Regents policy, UCF Abroad collects a $350 fee on all study abroad programs.  The university will refund all effected students.

Residents Still on Campus With No Summer Agreement

Residents physically remaining on campus with no summer agreement need to vacate their room by 6 p.m. Wednesday, March 25, unless they are granted an exemption. These residents should visit the Housing Portal in myUCF to sign up for an appointment time and follow the move out instructions below.

Residents Still on Campus With Summer Agreements

Residents physically remaining on campus with a summer agreement still need to vacate their room by 6 p.m. Wednesday, March 25, unless they are granted an exception. These residents should visit the Housing Portal in myUCF to sign up for an appointment time and follow the move out instructions below.

At this time, Housing does not know the status of residents’ ability to return for campus for the summer. They are encouraged to use their best judgement on whether to take all belongings, especially if it could be a hardship to get them at a later date.

Instructions for move out

Exceptions for Extenuating Circumstances
We are working quickly to review requests for exemptions also submitted through the Housing Portal for international students unable to travel, residents without permanent housing and those with other hardships. Please know these are being handled on a case-by-case basis. More information will be shared as soon as possible, and residents requesting exceptions should stay tuned to their email.

This is only for residents who haven’t already left campus. Residents that are not physically on campus at this time will receive instructions about completing their move out at a different time. Do not return until you receive instructions from us.

Yes. All faculty-led study abroad programs scheduled for spring and summer 2020 are canceled. UCF Abroad will work with students to refund program costs.

For faculty members, UCF Abroad will work with you to close out your trip, including communicating with students, working with overseas partners and considering the possibility of rescheduling the trip for a later time. Faculty and staff should contact their college’s dean regarding reimbursements for canceled study abroad trips.

This is not the time to begin long-range projects. There are too many uncertainties regarding when campus will be fully operational. Federal agencies and other research partners are aware of this unique situation and the need for social distancing. The Office of Research will work with you once we have more direction from our partners on no-cost extensions you may need to complete your work, once we are fully operational again.

On March 25, UCF announced a satisfactory/unsatisfactory grading option that students can choose for their classes. This decision was made after consultation with deans and faculty members because we understand the added stress the COVID-19 pandemic has placed on our students.

If you have questions about these changes, please email the Registrar’s Office at registrar@ucf.edu. Check the academic calendar and UCF’s coronavirus website for ongoing updates.

You should contact your airline directly to discuss their policies.

We just don’t know right now if it is more dangerous than the flu. We need to watch things closely and everyone needs to be paying attention.

Define your workspace

Establishing a workspace, even if it is your kitchen table, gives your brain a cue that it is time for work. Wearing the same attire you do to the office even if it is your “casual Friday,” may be a helpful cue. You should remain capable of reporting to work if your presence is requested by your supervisor.

Master the basics

• Set up call forwarding, and be sure you know how to access your voicemail from home, if available. The university’s cell phone policy may be applicable.
• Know how to remote into the UCF network and other online tools you use regularly.
• Use Skype for Business, Zoom or another instant messaging client to stay connected to colleagues. Additional support for campus employees can be found at it.ucf.edu/faculty-and-staff-support
• Plan for video calls/meetings by making sure you know how to turn on your computer’s camera (if available) and microphone and being aware your colleagues may be able to see the background behind you.

Set daily goals, track them and share your progress

Consider starting each day of remote work by writing down what you need to accomplish and then tracking your progress. Pay attention to how long tasks take you and start adjusting your daily goals to match your current rhythm. Communicate with your supervisor and/or colleagues if you think your telecommuting plan needs to be adjusted.

Eliminate distractions

Home can mean pets, children or a favorite hobby are only a few feet away. Depending on your living arrangement, you may need to hang a “do not disturb” sign so your family members don’t interrupt you. Pets often need a closed door to keep them away, and you might need headphones to block the noise.

Prioritize privacy

Whether you are in your home or a common area, take five minutes to assess the privacy of your workspace. Can someone standing behind you read your computer screen? Are your windows open so your neighbor can hear your phone call? What information do you need to secure before grabbing a cup of coffee or heading to the restroom?

Your personal privacy matters too, so see if there is anything around you that you would not want visible during a video conference with your boss or colleague. Keep in mind the work employees do while working remotely, even on their personal devices for University work conducted, remains subject to University and other applicable regulations including Public Records law, FS 119.

Continue to employ best security practices

Situations like these are prime phishing opportunities. Remain vigilant for security concerns and be sure to report suspicious emails as recommended by the UCF Security Incident Response Team (SIRT).

• Caution needs to be taken when dealing with personal health information (“PHI”) and HIPAA matters while working from home or another off-site location. If you have questions, contact your department/division HIPAA officer or HR Lead.
• VPNs can also allow you to safely connect to a remote network of computers as if you are there. If you are dealing with sensitive information and want to explore VPN, you can learn more on the UCF IT UCF Virtual Private Network (VPN) Access page.
• Additional information can be found within the UCF Faculty and Staff Guide for Working Remotely.
• You are expected to follow the telecommuting equipment safeguards outlined in the university’s Telecommuting Manual.

Stay connected

Many people say they do not call or instant message colleagues who are working remotely because they don’t want to bother them. Remember, they are working, not vacationing at home. You should feel confident about calling or messaging an employee who is working remotely anytime you would walk to their office or call them if you were working on-site.

Counseling and Psychological Services (CAPS) is UCF’s mental health resource for students. You can visit CAPS’ website for information about and resources for coping during this time. Students can also schedule phone or virtual consultation with CAPS by calling 407-823-2811 or visiting their website.

Student Care Services continues to work remotely with anyone who needs additional academic or personal support during this time.

UCF offers our Employee Assistance Program (EAP) to all non-student employees. This program provides resources to help employees and their dependents cope with these types of life events. The EAP, administered by Health Advocate, provides confidential, short-term counseling at no cost to the employee.

Health Advocate Toll-Free Number: 877-240-6863

Health Advocate Website: HealthAdvocate.com/members

Contact Student Accessibility Services for any accessibility concerns or accommodation questions at sas@ucf.edu or 407-823-2371.

If someone becomes unwell in the workspace and there is reason to suspect they may have come into contact with COVID-19, the unwell person should be removed to an area which is at least 6 feet away from other people. If possible, find a room or area where they can be isolated behind a closed door, such as a staff office. If it is possible to open a window, do so for ventilation.

The individual who is unwell should use their mobile phone to call a designated public health service number. If it is an emergency (if they are seriously ill or injured or their life is at risk) then you should call 911 and explain the situation and relevant information, such as what reason to believe the individual may have been exposed to CoVID-19 and describe their current symptoms.

While waiting for advice from the public health or emergency service, the affected person should remain at least six feet from other people. They should avoid touching people, surfaces and objects and should cover their mouth and nose with a disposable tissue when they cough and objects and should cover their mouth and nose with a disposable tissue when they cough or sneeze and put the tissue in a bag or pocket then throw the tissue in the bin. If they don’t have any tissues available, they should cough and sneeze into the crook of their elbow.

If they need to go to the bathroom while waiting for medical assistance, they should use a separate bathroom if available.

To avoid risking people who have conditions that put them at higher risk of serious illness (such as diabetes, heart and lung disease, older age) make arrangements for teleworking or advise them to take additional precautions, such as staying at home.

If a faculty member has a majority of their tenure earning credit by the time new tenure criteria are adopted, they shall be evaluated for tenure under the criteria as they existed prior to modification unless the employee notified the university in writing at least 30 days prior to commencement of the tenure consideration that they choose to be evaluated under the newly adopted criteria.

At this time, Housing does not know the status of residents’ ability to return for campus for the summer because of the dynamic nature of COVID-19. We’ll share more information as soon as possible.

The traveler should first seek a refund for any expenses already paid (e.g. conference registration, airfare, etc.). The university will reimburse amounts not refunded by vendors. A travel RV with all receipts must be submitted along with a statement of why the travel was canceled and that the traveler sought, but did not receive a refund for the expenses for which they are requesting reimbursement. If the travel is being paid for with Contracts and Grants funds, please reach out to C&G to ensure that the expenses can still be paid with C&G funds.

This is up to each investigator, but remember there is a lot of uncertainty at this time. It may be best to stop or pause if possible. Safety is should be your guide. However, now is not the time to start new research.

In most cases yes, provided the employee and family member meets the eligibility requirements. A qualifying condition is one that involves either an overnight stay in a medical care facility or continuing treatment by a healthcare provider. The continuing treatment requirement may be met by a period of incapacity of more than 3 consecutive calendar days combined with at least two visits to a healthcare provider or one visit and a regime of continuing treatment. If you are out for 10 days or more, you must submit a Medical or Parental Leave Request Form and a UCF Certification of Health Care provider forms.

FMLA requires the university to provide up to 12 weeks or 480 hours of unpaid job-protected leave to an eligible employee to care for the employee’s spouse, son or daughter, or parent who has a serious health condition; or for a serious health condition that makes the employee unable to perform the employee’s job. An employee is entitled to FMLA if they have worked for the university for at least one year and have worked 1,250 hours in the previous 12 months.

FMLA information and resources are available at https://hr.ucf.edu/liaisons-and-managers/manager-resources/personnel-issues/medical-leave/

OPS employees are entitled to FMLA if they meet the eligibility requirements.

Please note that on March 18, 2020, the Families First Coronavirus Response Act was signed into law and became effective on April 1, 2020. University leadership is now working to understand how this new law may apply to UCF employees. More information will be provided when it becomes available, so please check back for details.

All on-campus events have been canceled until further notice. However, speakers may continue to participate virtually through online platforms, which are available to faculty including Zoom, Skype and Teams.

As a general precaution, at this time, wearing a face mask is not medically necessary. The Centers for Disease Control and Prevention (CDC) advises that when close contact (within 6 feet) with others cannot be avoided and in areas where transmission of the virus has been confirmed, face masks may reduce the risk of getting the illness. They should be used along with other preventative measures.

No. As per regulation 3.015, faculty may choose to be considered for tenure on the regularly scheduled time period (in the sixth year for faculty not in the College of Medicine and the eighth year in the College of Medicine).

The Division of Digital Learning has created a Keep Learning page for students. In addition, a Keep Learning link has been added to all online courses in Webcourses@UCF that will direct students to that page for information.

• Operational requirements
• Security of work data
• Technological capabilities and equipment necessary to perform job duties
• Productivity
• Accuracy of records reflecting time worked by non-exempt employees

Yes. The voucher/credit for future travel must be used for UCF business purposes and supervisor approval must be documented prior to the purchase of any airfare. If the department decides to utilize the voucher for a different traveler, UCF will pay for the change in traveler’s name fee.  

For faculty who offer quizzes and exams online, the university offers two options for test proctoring: ProctorHub and Respondus LockDown Browser.

For first-time users interested in a simpler proctoring system, consider using ProctorHub. If you are interested in using LockDown Browser, we encourage you to contact Webcourses@UCF Support.

Safety and preventing the spread of this disease is our number one priority and should be yours too. If you can’t do your work any other way, postpone the experiment.

No, trip insurance will not be reimbursed. Most trip insurance does not cover cancellations due to coronavirus. 

Yes. If you are currently scheduled to submit your tenure dossier in August 2020, you must file your tenure clock extension request by May 15, 2020. If you are scheduled to submit your tenure dossier after August 2020, then you must file your tenure clock extension request by September 1, 2020.

Supervisors and employees should discuss whether some or all of a position’s duties may be performed remotely. If so, they should review the COVID-19 Emergency Remote Work Procedure and submit the Remote Work Agreement to UCF Human Resources. Remote work can then begin immediately.

UCF IT provides multiple resources for working remotely and has put together a helpful guide as you start thinking about your personal and departmental plans.

Yes. Due to the transition to remote instruction, plan to convert any exams or assignments to the online environment. Use tools like discussions, assignments and quizzes to offer graded assessments online.

There is no need to inform the IRB. However:

1) If your study is a greater-than-minimal risk study that involves some type of patient care, you must ensure your suspension does not increase any risk to those study subjects.

2) If possible, make sure you contact any study subject who will be affected by this suspension (i.e., a study visit will be cancelled, etc.)

3) You should make a note in your study records of this temporary suspension along with the justification and any actions taken in case you are ever audited.

Beginning April 1, 2020, you can formally apply for the extension.

Consistent with the university’s telecommuting manual, we will reimburse for high-speed internet when employees incur additional costs to their personal home internet access. For example, if an employee does not have high-speed internet access, the university will reimburse for the installation and monthly service for a dedicated business-related access line for the pro-rata time period in which the employee works from home. If the employee has personal internet access and incurs additional costs associated with working remotely such as increased data needs or bandwidth, the university will reimburse for the pro-rata time period in which the employee is working from home. If employees already have access to high-speed internet and will use the same access for university business and incurs no additional costs, no reimbursements will be paid. Departments may temporarily assign Wi-Fi hotspots to employees while they are working remotely, if available.

Cell phone reimbursements will be paid according to the UCF Policy 4-009. We encourage departments to limit reimbursements to only additional costs employees may incur while working remotely.

If you feel that you are unable to continue with your classes as a result of COVID-19, please notify your chair or supervisor and UCF Health Services.

In general, changes that:

1.  Are not being made as a direct result of the COVID-19 crisis, no matter how minor.
2.  Are greater-than-minimal risk changes that are a result of the COVID 19 crisis.
3.  Are on the protocol that is a greater-than-minimal risk study.

Log in to the UCF LinkedIn Learning portal using your UCF NID login credentials.

Yes.  If you are an employee who will be working remotely either all or part of the time while the university is encouraging remote work options, then you can come to campus to collect the items from your office that you need to work effectively.

People are not banned from campus at this time; however, conditions may change as this situation develops.  Right now, the university’s goal is to reduce campus traffic and reduce campus population, which is why many employees are temporarily authorized to work from home.

Many campus buildings will be locked to avoid entry by members of the public, but after-hours ‘swipe-in’ access (for those buildings that have it) will be functioning.  If your building is not generally accessible to you after hours, then you will need to make arrangements for someone to let you into the building.

For the Spring 2020 term, students will be able to elect satisfactory/unsatisfactory grading in any course. Faculty members will continue to assign grades as outlined in the syllabi. At the end of the semester, the grades you submit will be converted by the Registrar’s Office to either satisfactory or unsatisfactory, for students selecting this option. The grade designation will appear on their transcript with an annotation that the S/U option was offered this spring semester because of the pandemic.

In general, changes that are temporary in nature in order to limit subject exposure to the virus (this means that when this crisis is over, you will return to all pre-crisis procedures):

1. Change on interaction methods, such as changes from face-to-face to over the phone or some other similar devices.
2. Please remember that this change can only be implemented if it presents no greater risk to participants. For example, if your study was taking place in person to avoid the risk by direct observations of the research subjects, a change to over the phone would not be permitted without a formal review by the IRB in the form of a modification.
3. Do not add any additional risk to any subjects or study staff.
4. You should make a note in your study records regarding the above mentioned minor temporary change(s) that were made along with the justification in case you are ever audited.

You may be allowed to work during the period of Learning and Working Remotely if your supervises permits you to work and you do not meet one of the CDC criteria for self-quarantine due to travel restrictions.

In addition, according to updated guidance from the U.S. Department of Education on Federal Work-Study (FWS), FWS students may be paid even if they are unable to work this term due to COVID-19. Some FWS students may have worked or would like to continue working. Supervisors have the flexibility to allow this, and students will be paid regardless. This is great news for our students who rely on this federal aid.

As always, the hours that students work should be documented on a timesheet and submitted to payroll for normal processing. UCF Human Resources will be communicating directly with departmental payroll processors and authorizers about how to pay FWS students who are unable to work.

All students who work remotely need approval from their supervisor and must submit a COVID-19 Emergency Remote Work Agreement.

Federal and private sponsoring agencies are starting to communicate changes to their operations in response to coronavirus. As the situation changes, we expect more guidance from individual agencies. The Office of Research will share those communications as we receive them. Visit www.research.ucf.edu/coronavirus.html for the most up-to-date information.

If it is in the best interest of the subject, and will minimize or prevent transmission of COVID 19, then make the change, however:

1) You should immediately notify the IRB by email at IRB@ucf.edu.

2) You should make a note the change(s) in your study records with the justification.

3) You must submit the revision of protocol with the change(s) to the IRB as soon as possible, noting that the revision was implemented because of an emergency, including the justification for that emergent change(s).

The opt-in choice for students recognizes the very difficult time that they and all of us face and upholds UCF’s commitment to student success. Many students are juggling education, jobs and job loss, family responsibilities, and concerns about the future. This opportunity will help alleviate some of that stress for our students. We are developing information to help students decide which choice might be better for them and to help advisors answer student questions. This information will be available to students and advisors before the opt-in period begins.

Communication with your supervisor is more important than ever when you are working remotely. You should keep your supervisor informed about your health status and decide together whether you are well enough to work remotely or need to use accrued leave to cover any hours not worked.

In brief, this is how opt-in will work:

• Undergraduate and graduate students may opt in to S/U grading and may choose during a yet-to-be-determined time in April;
• Students may choose course-by-course;
• S/U grades will have no effect on GPA;
• Courses with “S” grades will count toward degree requirements, but not necessarily toward majors (if, for example, a “B” is required in a certain course in an undergraduate major);
• For students who opt in to S/U grading:
  • Undergraduate grades of “A” through “C” will be replaced by “S”; “C-” and below will be replaced by “U”;
  • Graduate grades of “A” through “B-” will be replaced by “S”; “C+” and below will be replaced by “U”.

In a very few cases, certain courses may be excluded from this opportunity. For instance, the M.D. program, which is on a different academic calendar, is excluded from this program.

More details are coming soon about how students can opt in and deadlines.

1) If you can make the change in your study records with justification, then initiate the change and submit the revision.

2) When you submit the revision, please include in the description of the revision that the change was already implemented, and the reason it was implemented “emergently”.

Only certain individuals will have limited access to labs until further notice. Check with your faculty member. If you are graduate research assistant, you are on contract and will be paid. If you are OPS, check with your faculty member for assignments.

Clearly outlined and executed remote work arrangements can prove beneficial to employees and supervisors alike. Supervisors should articulate clear procedures regarding check-in times and hours of availability. With proper planning, communication problems can be minimized.

Each supervisor needs to make an individual assessment of each student he/she supervises, including Federal-Work Study (FWS) students.

While all student employees are generally allowed to continue working, in order to meet the university’s objective of social distancing, and because students have been instructed not to return to campus, supervisors are discouraged from requiring students to work on site.

Some student employees may be able to perform their job duties remotely. Supervisors should work with these students to determine the appropriate schedule, ensure proper resources and precautions, and provide appropriate supervision. COVID-19 Emergency Remote Work Agreements must be filed for students who work remotely.

Per federal regulations, the employer must physically examine original documents presented by the employee in order to complete the I-9 form. However, the U.S. Customs and Immigration Enforcement (ICE), has issued a press release providing some flexibility to the requirements

Effective March 27, 2020, as Orange County has issued an emergency stay at home order, UCF hiring departments may follow the procedure outlined in the above press release.

Please note the following options:

1. Schedule an appointment with the new hire and come into UCF for a brief time to complete the I-9 form.

2. Coordinate with another colleague who is not working remotely who has access to the electronic I-9 system to meet with the new hire for completion of the I-9 form. Confer with your department to ensure that you have appropriate back-up support in your department.

3. Office of Human Resources has contracted with our I-9 Vendor, Equifax Workforce Solutions, for a remote I-9 option. There is a cost of $45/per I-9 form charged to the department. If your department selects this option, complete the form and submit to Garnette.Garricks@ucf.edu.

Bringing a child to work is not recommended or advisable whether you are working remotely or on site. However, we recognize the unprecedented nature of the COVID-19 emergency and understand that working remotely with your child may be possible, and in some cases, necessary. Decisions can be made on a case-by-case basis by your department head or designee.

If you are not able to work remotely with your child, the following options are available, although not all options will be available in all situations depending upon the nature of your job responsibilities:

• Use accrued sick or annual leave, due to the threat of exposure to illness.
• Make up the work on an hour-for-hour basis during the same workweek for non-exempt (hourly paid) employees with supervisory approval. UCF’s workweek begins at 12:00 a.m. on Friday and ends at 11:59 p.m. on the following Thursday.
• Exempt employees may make-up the work on an hour-for-hour basis during the same pay period with supervisory approval, or if absent for a full workday, may use accrued leave.
• Request a Leave of Absence (annual leave usage for pay) or Leave of Absence (without pay) if you will be out more than 10 days.
• Use a combination of the options above.

Please note that on March 18, 2020, the Families First Coronavirus Response Act was signed into law and will become effective on April 2, 2020. University leadership is now working to understand how this new law may apply to UCF employees. More information will be provided when it becomes available, so please check back for details in the coming days.

The majority of people are recovering from COVID-19.

Any illness may affect diabetic control. If you have a strep infection, your blood sugar could go up. In that respect, yes, getting COV1D-19 will likely affect your diabetes.

The COVID-19 emergency is an unprecedented situation that is developing rapidly. Employees and supervisors alike have a lot of questions, so it is critical to keep lines of communication open and be patient with each other as we move forward together into uncharted territory.

Employees are encouraged to reach out to UCF Human Resources with questions about working remotely, benefits, and leave. HR is continuously updating its COVID-19 Information page with answers to new questions and available resources as we respond to the COVID-19 situation.

Critical updates and information are available on the UCF Coronavirus website.

Students should contact their vendor directly.

Domestic and international travel for university business remains banned until further notice.

Campus-to-campus travel by personal or university vehicle is exempt from this cancellation for the following employees: first responders, healthcare professionals, supply chain personnel, critical infrastructure support personnel, and approved researchers and instructors.

Work closely with your supervisor and any travel coordinator you have in order to cancel your currently planned travel expenses. If you are currently traveling, please make arrangements to return to your primary work location as soon as possible, while adhering to UCF’s travel manual and the CDC’s travel advisories.

Personal domestic and international travel is strongly discouraged during this unique time in an effort to best protect you and those around you. Please be advised that employees who travel internationally, on a cruise, or to New York City will be required to self-quarantine for 14 days upon return.

If you have questions concerning travel during this recall, please contact the Travel department for further assistance.

UCF Admissions has made the difficult but necessary decision to suspend our Campus Visit Experience, including campus tours and information sessions, until further notice. Additionally, Scholars Day on Saturday, March 21, and Admitted Student Open Houses on Saturday, March 28, and Saturday, April 18, have been canceled and will not be rescheduled.

Take a Virtual Campus Tour  

UnionWest tours at the UCF Downtown campus and campus tours at the Rosen College of Hospitality Management have also been suspended at this time.  Email communications will be sent to registered guests containing information that would have been made available during these visits.

The Duke Energy UCF Welcome Center and the Office of Undergraduate Admissions is closed to the public until further notice.  Reach out to us via email (admission@ucf.edu) or direct message us on Facebook, Instagram or Twitter (@UCFadmissions) if you have questions or need assistance.

Yes. IEP students should check their Knights email for more information regarding the continuation of their classes.

No, UCF has suspended all campus events through the spring semester. View a full list of what’s open at UCF.

The American Athletic Conference announced that all athletic competition and championships have been canceled for the remainder of the academic year. In addition, all American institutions have ceased practicing.

UCF has also announced that the 2020 Spring Game presented by DEX Imaging, previously scheduled for April 4, has been postponed indefinitely.

Refunds for fans who have purchased single game tickets to upcoming sporting events will be automatically refunded within 7-10 business days after the scheduled event date.  Fans with questions may contact the UCF ticket office at 407-823-1000 or tickets@athletics.ucf.edu.

The UCF Libraries collection includes 220,000 e-books and even more electronic documents.

1. Go to https://library.ucf.edu/
2. Click on the tab “Books/Catalog.”
3. Enter a search term and then filter results by “UCF ONLINE.”

We do not sell our custom rental gowns that you rent for graduation. You may purchase custom academic regalia by visiting Barnes & Noble at the UCF Bookstore once they reopen.

UCF’s Knights Helping Knights Pantry is offering students to-go bags with up to 10 food and toiletry items for curbside pickup. If you’re interested in this service, please fill out this form to order a bag.

Curbside pickup is available from 11 a.m. to 5 p.m. Monday through Friday at the loading dock behind the Knights Pantry in parking lot B9.

Yes, you may request that your cap and gown be shipped to your home address at no additional charge at www.herffjones.com/collegereturns

For all other questions or concerns, please contact your Herff Jones Representative by calling 904-641-4060 or emailing SteveSmithAssociates@herffjones.com

You may use your p-card as usual. Follow the routine guidelines and procedures. All F&A procedures remain status quo until further notice.

Employees covered by a UCF Short Term Disability (STD) plan may be eligible for benefits if they are diagnosed with the illness and are sick and unable to perform the major duties of their job due to the sickness. Contact information for the STD carriers are listed below:

Colonial Life: 888-756-6701 or www.visityouville.com/stateoffl

The Gabor Agency: 800-330-6115 or http://www.gaboragency.com/your-benefits/university-central-florida/group-disability/disability-insurance

No. Students must use the S/U grading form to submit their request.

It’s not the pool water that might expose you to the virus, but maybe the door handles and other objects that people are having a lot of contact with. Be sure to wash your hands frequently.

No, there are no changes to international students enrolled at UCF, either directly or through exchange programs.

Affected faculty, A&P and USPS employees may be eligible for administrative leave if they are unable to work remotely or on campus. OPS employees are not eligible.

Please note that on March 18, 2020, the Families First Coronavirus Response Act was signed into law and became effective on April 1, 2020. University leadership is now working to understand how this new law may apply to UCF employees. More information will be provided when it becomes available, so please check back for details in the coming days.

We encourage all supervisors and employees to think outside the box about how to continue working during this unique time. Finding meaningful work that can be completed remotely during this stretch of time can seem difficult, but supervisors are encouraged to find ways to fill employees’ time and keep them productive.

Supervisors should consider tasks that keep employees fully occupied while also complying with the directive to depopulate campus and exercising social distancing. For example, meaningful work could be finding new and creative ways to collaborate or work on old or new projects. There also may be appropriate web-based training and professional development. UCF HR has begun curating “playlists” of free, online professional development courses available through LinkedIn Learning. Suggested playlists may be found at: https://hr.ucf.edu/covid19-hr-info/

UCF leadership is working on solutions to address the issues that have been brought to HR’s attention. We will continue to share updates as they become available.

During the emergency stay at home order for Orange County, follow the procedures listed in the press release, https://www.ice.gov/news/releases/dhs-announces-flexibility-requirements-related-form-i-9-compliance.

1. Instruct the employee to submit copies of documents with encrypted password protection such as Adobe Acrobat or to submit via fax to a secured line if they are able. If video conferencing is used for verification purposes, please inform the employee to take proper security precautions to protect their information if conferencing in a public location.
2. Use your best judgment in adhering to UCF’s policy regarding transmitting sensitive documents as the documents are classified as Highly Restricted Data, https://policies.ucf.edu/documents/4-008.pdf.
3. In the I-9 Express System, add a comment “COVID-19.”
4. Section 1 must still be completed by the employee’s first day or hire date, and Section 2 no later than their 3rd day of work.
5. Once regular operations resume, you must meet with the employee within 3 business days and view their original documents.

Maintain a list of the employees for your records. After the emergency stay-at-home order for Orange County is over, you have the following options.

1. Schedule an appointment with the new hire and come into UCF for a brief time to complete the I-9 form.
2. Coordinate with another colleague who is not working remotely who has access to the electronic I-9 system to meet with the new hire for completion of the I-9 form. Confer with your department to ensure that you have appropriate back-up support in your department.
3. UCF Human Resources has contracted with our I-9 Vendor, Equifax Workforce Solutions, for a remote I-9 option. There is a cost of $45/per I-9 form charged to the department. If your department selects this option, complete the form, (https://hr.ucf.edu/wp-content/blogs.dir/22/files/Remote-I-9-ID-Fee-Transfer-Form.pdf) and submit to Garnette.Garricks@ucf.edu.

Your package will include a return shipping label. You will just need to place your used rental items in the box that it was shipped to you in, seal it up, place the return label on it and drop the package off at any local FedEx drop off.

• Bachelor students will need to return their gown.
• Masters students will need to return the gown and hood.
• Doctoral students will need to return the gown, tam and hood.

For all other questions or concerns, please contact your Herff Jones Representative by calling 904-641-4060 or emailing
SteveSmithAssociates@herffjones.com

You must submit an S/U grading form by 11:59 p.m. on April 27. Find instructions on how to elect S/U grading.

As a UCF graduate student, you will have the opportunity to choose satisfactory/unsatisfactory (S/U) grading for eligible Spring 2020 courses. You will be able to choose this option from April 10 through April 27. It is very important that you contact your advisor and/or program director to see whether this choice makes sense for you. Choosing S/U may in some cases impact financial aid and this choice may not meet requirements for your degree.

View all graduate student s/u grading policy FAQs

As a UCF undergraduate student, you have the option to select a satisfactory/unsatisfactory (S/U) grade or a letter grade for eligible Spring 2020 courses. You will be able to choose this option from April 10 – 27. It is critical to understand how S/U grading may affect you, so contact your advisor before making a grading decision. In some instances, an S/U grade may impact financial aid, degree program requirements and applications to graduate or professional school.

View all undergraduate student s/u grading policy FAQs

In the event that commencement is canceled, all gowns are to be returned by August 1, 2020. However, if commencement is rescheduled, gowns will be due back 2 weeks after the ceremony.

For all other questions or concerns, please contact your Herff Jones Representative by calling 904-641-4060 or emailing SteveSmithAssociates@herffjones.com

The University of Central Florida and all state universities are extending remote instruction through the end of the spring semester, under official direction from the Florida Board of Governors, which oversees the State University System. Additionally, UCF will continue with remote instruction through the summer A, C and D semesters, which all start on Monday, May 11.

Yes, you may work during the period of remote instruction if your supervisor permits you to work and you do not meet one of the CDC criteria for self-quarantine due to travel restrictions.

Starting Friday, March 27, only those employees who have been identified as essential; whose job functions require them to report to campus; and whose supervisors have approved them continuing to work on campus should be at UCF. Only essential employees who meet all three of these criteria will have key card access to campus buildings. If you are unsure about how this applies to you, talk to your supervisor about what the “stay at home” order entails.

Starting Friday, March 27, through April 9, UCF will provide paid administrative leave to employees who are unable to work on campus and unable to work remotely. This leave applies to faculty, administrative and USPS employees. With the federal Families First Coronavirus Response Act now in effect, faculty and staff — along with eligible OPS employees — may qualify for emergency leave. All other faculty, administrative, and USPS employees who do not qualify for the federal aid and who cannot work remotely will be provided administrative leave. Employees not available for work due to illness or personal time must take sick or annual leave per UCF policy.

More detailed guidance about the federal legislation will be shared soon with employees, supervisors and HR liaisons.

Remote instruction will continue for Summer A, C and D, which start May 11. At this time, the university has not made a decision about remote instruction for the summer B term, which begins June 22. UCF Global will communicate with admitted students to provide additional guidance.

We are aware that many U.S. consulates have cancelled visa interviews due to COVID-19. You may contact the U.S. consulate to reschedule your visa interview according to the instructions provided on the consulate’s website once they resume normal operations.

For more frequently asked questions for international students, visit global.ucf.edu/coronavirus/.

UCF leadership is researching what options might be available to support OPS employees and will provide updates as they become available. For now, the following guidelines apply:

• OPS positions are paid for the hours they actually work. Work hours are reflected on timesheets and approved by supervisors.
• Some OPS positions perform work that can be done remotely, as approved by the supervisor and depending on the needs of the department. OPS positions that can work remotely should be permitted to do so if necessary. Note that due to equipment and/or staffing constraints, some departments may not be able to accommodate OPS positions in remote work and/or may not be able to provide those OPS positions with as many hours as they might typically work on campus.
• OPS positions for which remote work is not available may have hours extended upon returning to UCF to mitigate the impact of lost work time. This option is available only if the supervisor approves it AND if the work warrants it. Unfortunately, OPS employees are not eligible to receive administrative leave if they are unable to work remotely.
• With the federal Families First Coronavirus Response Act now in effect, faculty and staff — along with eligible OPS employees — may qualify for emergency leave. More detailed guidance about the federal legislation will be shared soon with employees, supervisors and HR liaisons. Unfortunately, OPS employees are not eligible to receive administrative leave if they are unable to work during the Orange County Stay at Home Order.

No. High-risk employees are defined as persons greater than or equal to 65 years old; those with chronic serious illnesses such as hypertension, coronary artery disease and diabetes; pregnancy; and/or immunodeficiency from medications or medical conditions. High-risk employees should work with their supervisor on alternate work plans or take sick or annual leave or request a Leave Without Pay.

Please note that on March 18, 2020, the Families First Coronavirus Response Act was signed into law and became effective on April 1, 2020. University leadership is now working to understand how this new law may apply to UCF employees. More information will be provided when it becomes available, so please check back for details in the coming days.

Yes. At this time all operations continue. The office is working remotely — almost all functions simply shifted in methodology and are be completed remotely. If you need to speak to someone about your grant because of some urgent deadline or extenuating circumstance email proposals@ucf.edu. Please be considerate as we are experiencing a large volume of inquiries and like you, individuals are also concerned about their own personal situation.

Yes. Of greatest concern is an employee with a fever greater than 100 degrees Fahrenheit and a cough; this employee should definitely be sent home. Other symptoms (difficulty breathing) may also be of concern; the decision to send an employee home who is exhibiting these symptoms, or any others, is to be made on a case-by-case basis.

In addition, advise employees of the basic preventative measures (practice good hygiene, including frequent hand washing, covering your nose and mouth with your sleeve if you cough or sneeze, and avoiding touching your eyes, nose or mouth with your hands) and post prevention and treatment information from the Center for Disease Control (CDC) throughout your work areas. Information is available at https://www.cdc.gov/coronavirus/COVID-19/about/preventiontreatment.html.

If you do not wish to report to work on campus, you may request to use accrued annual leave; however, it is subject to approval by your supervisor at his or her discretion, especially if your job is critical to university operation or your department is short-staffed. If your leave hours are exhausted, any approved absence will be without pay.

You may request to take annual leave; however, it is subject to approval by your supervisor at his or her discretion, especially if your job is essential or department is short-staffed. It is important to educate yourself about the virus and its transmission. Visit the UCF websites listed in the Information about COVID-19 section of this FAQ document.

If you have access to internet and email, you should be able to do most things remotely except completing the I-9 form and notarizing the Loyalty Oath-Rights to Inventions form.

To minimize the potential exposure to others, it is very important that you stay home while you have any contagious illness. If your illness qualifies under the federal Families First Act, you may be eligible for emergency leave pay. Alternatively, the following options may be available to you, although not all options will be available in all situations depending upon the nature of the job responsibilities and the extent of the illness.

• Make up the work on an hour-for-hour basis during the same workweek for non-exempt (hourly paid) employees with supervisory approval. UCF’s workweek begins at 12:00 a.m. on Friday and ends at 11:59 p.m. on the following Thursday.
• Exempt employees may make-up the work on an hour-for-hour basis during the same pay period with supervisory approval.
• Request a Leave Without Pay for up to ten days with supervisory approval. If an employee is out more than 10 days, the employee will need to request a Medical Leave of Absence. The Medical Request Leave Form is located at https://hr.ucf.edu/wp-content/blogs.dir/22/files/MedicalLeaveRequestForm.pdf
• Use a combination of the options above.

Yes, you must use your own accrued leave or request an absence without pay unless your illness qualifies under the federal Families First Act, in which case you may be eligible for emergency leave pay. Alternatively, depending upon the nature of your illness and your job responsibilities, you may be able to make up the work in the same workweek.

For more information, please visit the Keep Teaching site for faculty.

For more information related to research, visit the faculty toolkit. 

Students should check with their programs. If graduate programs wish to use ProctorHub (which would also include Zoom) for their qualifying or candidacy exams, they can make a request for a special web courses section.  A designer at CDL will then follow up to help set it up.

Yes. You can opt in to S/U grading until 11:59 p.m. on April 27. Until that time, you can change your decision. No changes can be made after the deadline. There is no appeal process for S/U grade selection.

No action is required on your part to receive a letter grade for a course.

Contact the Registrar’s Office by email at registrar@ucf.edu or call them at 407-823-3100.

The required completed forms — such as the resignation letter and onboarding forms — can be emailed to you which you can then attach to the ePAF.

Per the Department of Economic Opportunity, if your employer reduces your hours, you may be eligible for partial benefits. If you are earning less than $275 in gross earnings per week, you can file a claim to determine if you would be eligible to receive partial payments. More information is available at: connect.myflorida.com/Claimant/Core/Login.ASPX

Once the UCF Bookstore is allowed to reopen, they will have plenty of extra items for purchase, and you may do so at that time.

They would only be eligible if there is work available, but they are unable to perform the work due to the COVID-19 qualifying reasons. For more information, visit https://hr.ucf.edu/families-first-coronavirus-response-act/.

With UCF’s strategic plan to depopulate campus, CSC is following this plan and will be closed Wednesday, March 18 through this period of remote instruction. Any information about reopening will be shared directly with families.

The Recreation and Wellness Center (RWC) and Wellness and Health Promotion Services (WHPS) will close effective March 14, 2020 as part of the preventative steps UCF is taking to minimize health and safety risks to our students, faculty, and staff due to the spread of 2019 Novel Coronavirus (COVID-19).

The closures will last at least two weeks or until university emergency management officials clear the UCF community to use RWC and WHPS programs and services again. The closures include:

• Recreation and Wellness Center
  • Recreation and Wellness Center (Main)
  • RWC @ Downtown
  • RWC @ Knights Plaza
  • RWC @ Ferrell Commons
  • William E. and Mary Jo Davis Recreation Area at Lake Claire
  • RWC Leisure and Lap Pools
  • RWC Tennis Complex, Sand Volleyball Courts, and Outdoor Basketball Courts
  • RWC Park
  • Disc Course and Challenge Course
• Wellness and Health Promotion Services
  • WHPS Offices (first floor of the RWC)

The RWC is an early voting site for eligible voters in Orange County and will remain open to people wanting to cast an early ballot from 10 a.m. to 6 p.m. through Sunday, March 15.

UCF will continue to provide essential services, such as dining services, counseling and student health services, though some services may be on a limited basis or provided remotely. Students should know non-essential services, such as the Recreation and Wellness Center, will be closed. Get an updated list on what’s open, closed and canceled around campus.

No. Bringing a child to work is not permitted under a stay-at-home order. The only persons allowed on campus are employees who have been approved by their dean or vice president as being critical to the university’s continued operation. These employees include: first responders, healthcare professionals, supply chain personnel, critical infrastructure support personnel, approved researchers and instructors, and certain contractors. If you are not able to work remotely, the following options are available, although not all options will be available in all situations depending upon the nature of your job responsibilities:

• Use accrued sick or annual leave, due to the threat of exposure to illness.
• Make up the work on an hour-for-hour basis during the same workweek for non-exempt (hourly paid)
  employees with supervisory approval. UCF’s workweek begins at 12:00 a.m. on Friday and ends at 11:59 p.m. on
  the following Thursday.
• Exempt employees may make-up the work on an hour-for-hour basis during the same pay period with
  supervisory approval, or if absent for a full workday, may use accrued leave.
• Request a Leave of Absence (annual leave usage for pay) or Leave of Absence (without pay) if you will be out
  more than 10 days.
• Use a combination of the options above.

Please note that on March 18, 2020, the Families First Coronavirus Response Act was signed into law and became effective on April 1, 2020. University leadership is now working to understand how this new law may apply to UCF employees. More information will be provided when it becomes available, so please check back for details in the coming days.

Bringing a child to work is not recommended or advisable whether you are working remotely or on site. However, we recognize the unprecedented nature of the COVID-19 emergency and understand that working remotely with your child may be possible, and in some cases, necessary. Decisions can be made on a case-by-case basis by your department head or designee. If you are not able to work remotely with your child, the following options are available, although not all options will be available in all situations depending upon the nature of your job responsibilities:

• Use accrued sick or annual leave, due to the threat of exposure to illness.
• Make up the work on an hour-for-hour basis during the same workweek for non-exempt (hourly paid) employees with supervisory approval. UCF’s workweek begins at 12:00 a.m. on Friday and ends at 11:59 p.m. on the following Thursday.
• Exempt employees may make-up the work on an hour-for-hour basis during the same pay period with supervisory approval, or if absent for a full workday, may use accrued leave.
• Request a Leave of Absence (annual leave usage for pay) or Leave of Absence (without pay) if you will be out more than 10 days.
• Use a combination of the options above.

Please note that on March 18, 2020, the Families First Coronavirus Response Act was signed into law and became effective on April 1, 2020. University leadership is now working to understand how this new law may apply to UCF employees. More information will be provided when it becomes available, so please check back for details in the coming days.

No. If your department reduces your work hours because they do not have work for you to perform, you may not use paid sick leave or emergency family and medical leave for the hours that you are no longer scheduled to work. For more information, visit https://hr.ucf.edu/families-first-coronavirus-response-act/.

Your academic advisor is your primary point of contact. However, you may also use the ServiceNow link to report a discrepancy on your myKnight Audit.

The following are COVID-19 qualifying reasons for emergency paid sick leave:

1. The employee is subject to a federal, state or local quarantine or isolation order related to COVID-19;
2. The employee has been advised by a health care provider to self-quarantine due to concerns related to COVID-19;
3. The employee is experiencing symptoms of COVID-19 and is seeking a medical diagnosis;
4. The employee is caring for an individual who is subject to a quarantine or isolation order or has been advised by a health care provider to self-quarantine;
5. The employee is caring for a son or daughter because the child’s school or place of care has been closed or the child’s childcare is unavailable due to COVID-19 precautions;
6. The employee is experiencing any other substantially similar condition specified by the Secretary of the HHS in consultation with the Secretary of the Treasury and the Secretary of Labor.

For more information, visit https://hr.ucf.edu/families-first-coronavirus-response-act/.

As UCF has previously shared, any faculty and staff members or students returning from a country that has a CDC Level 3 Travel Health Notice, which now includes almost all of Europe, should not come to campus and must self-quarantine for 14 days upon return. Employees who have to self-quarantine should reach out to their supervisors to discuss possible telecommuting options.

If any member of our campus community has returned from one of these countries in the past two weeks — or will soon be returning from one of these countries — please immediately contact Student Health Services at 407-823-2509.

Those who have traveled to CDC Level 2 countries or taken a cruise should monitor their health, limit interactions with others for 14 days after returning to the U.S., and immediately self-isolate and contact their health care provider upon showing symptoms.

UCF already has canceled all faculty-led trips, international exchanges and participation in partner programs for students and staff members for the spring and summer semesters.

UCF Libraries offers Ask a Librarian and virtual research assistance services through https://library.ucf.edu/ask/.  Click “Chat Now” and you will be greeted by a live librarian (not an automated bot).

UCF students should not come back to campus through the summer semesters. Valencia College’s face-to-face classes have been canceled until March 23, when most face-to-face classes will move online for the rest of the semester. UCF students who are enrolled in co-listed UCF/Valencia courses should contact their instructor for information on remote instruction and other accommodations. 

UCF is located in Orange County. On Friday, March 20, Mayor Jerry Demings announced a curfew will be in place from 11 p.m. through 5 a.m. daily until further notice. Only certain people are exempt, including first responders, healthcare professionals and those traveling to and from work.

Orange County is also mandating an emergency “stay at home” order that takes effect at 11 p.m. Thursday, March 26, for at least two weeks through 11 p.m. Thursday, April 9. The order means that the entirety of Orange County is ordered to stay at home as much as possible, with exceptions for businesses and travel deemed “essential.”

Individuals can travel to and from grocery stores, pharmacies, gas stations, police stations, fire stations, hospitals, doctor’s offices and healthcare facilities. However, once these locations have been visited, residents need to go home. While inside these businesses, continue practicing social distancing. Try to stand 6 feet back from other customers in checkout lines, and continue good hand washing practices and using hand sanitizer before and after your trip.

UCF has been taking precautions to prevent the spread of COVID-19 since January and encouraging members of the UCF community to do the same.

UCF’s regular housekeeping protocols were expanded to include cleaning of commonly touched surfaces, and hand sanitizer has been more readily available at locations across campus.

Additionally, upon confirmation of a positive case of COVID-19, UCF is bringing in an external vendor for a thorough disinfection of affected spaces.

Dining Services has enhanced sanitation procedures already in place and has temporarily paused the use of reusable cups in its facilities. Everyone is encouraged to thoroughly wash or sanitize their hands prior to eating.

For the remainder of the Spring 2020 term, students will receive free access to digital textbooks through the UCF Bookstore’s partnership with VitalSource. For more information, visit https://cdl.ucf.edu/support/webcourses/etextbooks/.

UCF has suspended all campus events through the spring semester.

Cancellations include all UCF Athletics events, UCF Celebrates the Arts, Knight-Thon, meetings of student organizations, admissions tours and other academic and recreational meetings and events. View of a full list of what’s open at UCF.

UCF is postponing registration for the summer and fall semesters by one week. Registration will now begin Thursday, March 26.

If you have questions about these changes, please email the Registrar’s Office at registrar@ucf.edu. Check the academic calendar and UCF’s coronavirus website for ongoing updates.

Starting Friday, March 27, for everyone’s health and safety, buildings will be locked to all employees, with the exception of those who have been approved by their dean or vice president as being critical to the university’s continued operation. These employees include: first responders, healthcare professionals, supply chain personnel, critical infrastructure support personnel, approved researchers and instructors, and certain contractors. Employees who have this designation know it and have already had appropriate discussions with their supervisors. Employees who don’t fall into these categories should continue working remotely.

Advising offices will remain operational. However, to align with university’s priority to keep students, faculty, and staff healthy, advisors will not meet with students in person until further notice. In order to receive advising support, please call or email your advisor or advising office to schedule an appointment via phone or video conferencing software.

A complete list of contacts for advising offices can be found at undergrad.ucf.edu/faculty/advising-offices/

As long as the university is open, mail service will continue. Supply delivery may fluctuate as vendors will implement their own procedures and may not be making deliveries. If you have not already done so, we suggest checking in with your suppliers and making plans to ensure you have all the materials you need for your work.

With Orange County’s “stay at home” order going into effect Thursday, March 26 at 11 p.m., many buildings will be closed beginning Friday, March 27. As such, inbound shipments by courier services like UPS, FedEx, DHL, and others may be sent back to their origin points as undeliverable. To avoid their return to sender, Resource Management Central Receiving and Environmental Health & Safety (EH&S) have offered to accept and store routine and hazardous materials packages on a short-term basis. As these groups are not the shipper or consignee for these shipments, they cannot alter the destination point directly with the couriers.

If your department would like to take advantage of this service, please direct your vendors and couriers to alter the destination to the following addresses:

For Routine Package Delivery:
University of Central Florida
[Intended recipient’s department, name, and phone number]
Central Receiving, Building 16E
3540 E. Perseus Loop
Orlando, FL 32816

For Hazardous Materials Delivery Only:
University of Central Florida
[Intended recipient’s department, name, and phone number]
Laboratory and Environmental Support, Building 48
3512 Perseus Loop
Orlando, FL 32816-3500

Please note that personal packages will not be accepted per university guidelines and this service is limited to official UCF business only. Routine, non-hazardous packages will be available for pickup on Tuesdays and Thursdays from 11:00 a.m. to 4:00 p.m. at Central Receiving. Please call (407) 823-2398 in advance to ensure your package is on-site and bring proper ID when retrieving packages. Note: EH&S will release hazardous materials packages to the intended recipients when the laboratories re-open.

On March 17, UCF moved to remote instruction through the spring semester, under official direction from the Florida Board of Governors, which oversees the State University System.

Due to this, all routes and shuttles have been suspended.

UCF and the State University System Board of Governors are reviewing all student services and the impact of moving to an online platform for the remainder of the semester.  Since the COVID-19 situation is an unprecedented event that affects students, faculty, and staff across all of Florida, any operational and financial decisions are being made with the greatest concern to all impacted.

UCF will share more information as soon as it becomes available. Please be patient as we all work through this very difficult and ever-changing situation.